Our Services

Our team specialises in delivering comprehensive, balanced, and fair assessments that are consistently non-judgemental and grounded in robust evidence-based practice. Our assessment services are broad and encompass a wide range of needs within the social care sector.

Central to our approach is a strong emphasis on engaging families as active partners throughout the assessment process. We are committed to fostering open and honest communication, building trust, and recognising each family's unique strengths, values, and challenges. By working collaboratively, we ensure that families feel genuinely heard and empowered, supporting them to participate meaningfully in decisions that affect their lives and wellbeing.

Assessment Types We Offer:

Our person-centred methodology not only enhances the accuracy and relevance of our assessments but also promotes positive relationships and outcomes for all involved.

With over 40 years of working with children, we are experienced in completing direct work with children and young people and can offer packages of support to children to support any identified need.

We understand that the needs of families, local authority and social care services change, develop and grow. As such we offer bespoke quality assurance packages, suitable and tailored to all of the services we offer.

For example, we can offer families a review of their parenting based on previous recommendations — an opportunity to test out what families have learned since initial assessment, and a prognosis for continued change and positive parenting.

Our experience of senior leadership provides us with the skills and knowledge of ‘good social work practice’. As such we offer quality and assurance packages specific to the impact of our services on families, the workforce and overall performance.

We can work with you, children and families to co-produce what meaningful quality assurance is, dependent on need and desired outcomes.

Bespoke mentoring programmes for all stages of your social work journey. We offer comprehensive training sessions to advance professional practice, with a strong focus on building relationships with children’s families.

High support and high challenge — focussing on the importance of being open and honest, and having difficult but necessary conversations.

We can offer a bespoke quality and assurance package specific to any mentoring or training we deliver, focussed on intended impact, actual impact, prognosis for future impact and recommendations.

Training & Mentoring Options:

• Mentoring across every stage of the social work journey — students, ASYE, practitioners and managers
• One-to-one mentoring with experienced senior practitioners
• Bespoke training sessions for teams and organisations
• Building relationships with children and families
• Open, honest and difficult conversations training
• Reflective practice and case-based learning
• Bespoke QA package for any training or mentoring delivered

We offer an opportunity for children, families and the social care sector to shape the future of feedback and complaints, with a real focus on early resolution — leading to a reduced number of complaints and a true sense of involvement and influence from all involved.

We offer a quality and assurance package bespoke for internal investigation and complaints, which can analyse trends and make recommendations for change.

Our Audit & Evaluation Services Include:

• Internal audits of policies, procedures and practice
• Practice evaluation drawing on feedback from families, practitioners and stakeholders
• Internal investigation and complaints handling
• Trend analysis with clear recommendations for change
• Early resolution focus to reduce overall complaints
• Bespoke audit frameworks shaped with the organisation

We have a real interest in understanding the lived experience of those who have either received a service from social care, or those who deliver the services.

When we reflect on the impact of our own services, we take pride in the feedback that suggests we have listened, taken the time to understand, been open and honest, and challenged where necessary.

We can work with you to develop meaningful insight into social work intervention by creating a group of families and professionals to achieve a true partnership and purposeful feedback to enable change.

We can work with you to respond to any consultancy requirements which you have identified, offering an independent perspective and reliable, honest feedback.

Please contact us to discuss your needs.